Energy Hub resources

Energy Hub product information
Cybersecurity
Devices and gateways
Tools
Training

Energy Hub product information

The following table includes links to information related to the Energy Hub application:

Resource Description
Schneider Electric ID registration Use this page to register for a Schneider Electric ID. This is the same page as the Energy Hub login page.
Energy Hub login page Use this page to log in to Energy Hub.
Energy Hub product overview A Schneider Electric website with information related to Energy Hub.
Energy Hub User Community

(Requires login) The user community is an online forum for users, partners, and service providers. You can ask questions, share knowledge, and view general product news here.

NOTE: The community does not provide technical support. To get help with technical issues related to Energy Hub, see Technical Support for contact information.

Energy Hub API Reference Learn about the Energy Hub data API, the data model, and GraphQL query details.

Cybersecurity

The following table includes links to information related to cybersecurity:

Resource Description
Energy Hub IT and Security Guide This PDF guide explains how Energy Hub manages data security and privacy. It describes how to integrate Energy Hub systems into your IT environment and offers tips for improving system security.
Schneider Electric Data Privacy Policy A Schneider Electric website showing the privacy policy.
Schneider Electric Cybersecurity and Data Protection Posture A Schneider Electric website with information related to cybersecurity and data protection.
Schneider Electric Cybersecurity Support Portal A Schneider Electric website with security notifications and bulletins, where you can report potential vulnerabilities and learn how Schneider Electric manages them.
(White paper}: Recommended Cybersecurity Best Practices A Schneider Electric download page for the paper.
EcoStruxure Power Guide for Designing and Implementing a Cyber Secure Digital Power System A Schneider Electric technical guide.
Microsoft Service Trust Portal A Microsoft website with information related to cloud services data security.

Devices and gateways

The following table includes links to information related to devices and communication gateways in an Energy Hub system:

Resource Description
Panel Server product info A Schneider Electric website.
Panel Server user guide A Schneider Electric online guide.
Site Server product info A Schneider Electric website.
Site Server user guide A Schneider Electric download page for the guide.
EcoStruxure I/O Smart Link product info A Schneider Electric website.
EcoStruxure I/O Smart Link user guide A Schneider Electric online guide.
HeatTag user guide

A Schneider Electric online / downloadable guide.

(White paper): New gas and particle sensing technology detects cables overheating in LV equipment A Schneider Electric download page for the paper.

Tools

The following table includes links to tools related to ordering, commissioning, and maintaining an Energy Hub system:

Resource Description
Schneider Electric distributor finder tool A Schneider Electric website.
mySchneider order management portal A Schneider Electric website.
Schneider Electric contact center A Schneider Electric website for assistance with any Schneider Electric-related issues.
EcoStruxure Power Commission (EPC) product info A Schneider Electric tool for configuring, testing, and commissioning software for Panel Server gateways, circuit breakers, and electrical switchboards.
EcoStruxure Power Commission Web (EPC-Web) (Requires login) The online version of the tool.
EcoStruxure Power Commission Mobile (EPC-Mobile) user guide A Schneider Electric download page for the guide.

Training

The following table includes links to videos related to commissioning, and maintaining an Energy Hub system:

Resource Description
(Video): EcoStruxure Energy Hub - IT requirements YouTube training video. Length: 4:11 minutes.
(Video): EcoStruxure Energy Hub - Energy Hub basic setup YouTube training video. Length: 09:50 minutes.
(Video): EcoStruxure Energy Hub - Energy hierarchy and settings YouTube training video. Length: 10:08 minutes.
(Video): EcoStruxure Panel Server - Startup Commissioning YouTube training video. Length: 18:52 minutes.
(Video): EcoStruxure Energy Hub - Panel Server configuration for Energy Hub YouTube training video. Length: 11:15 minutes.
(Video): EcoStruxure Energy Hub - Third-party device integration YouTube training video. Length: 12:14 minutes.