Canceling automatic subscription renewal

Cancel automatic renewal if you do not want to continue using Energy Hub beyond the current subscription term.

NOTES:
  • Only the renewal of online subscriptions can be canceled. Offline subscriptions are not automatically renewed.
  • To find out if your subscription renews automatically, go to Setup > Subscription and check the Renewal type.

To cancel automatic subscription renewal:

  1. In Energy Hub, go to Setup > Subscription.
  2. On the Manage subscription page, select Cancel automatic renewal. The Cancel automatic renewal confirmation displays.
  3. Select Cancel automatic renewal to cancel the automatic subscription renewal.