Feature plans
Feature plans determine the features that are available to you in Energy Hub. The following shows the features, functions, alarms and data that are available with each feature plan.
TIP: To find out which feature plan you have subscribed to , see To view subscription details.

The following tables show the plans that are required for each feature:
Features |
Software-based alarms |
Device-based alarms |
Features
Feature | Functions and Data | Essential plan | Advanced plan |
---|---|---|---|
ENERGY AND SUSTAINABILITY | |||
Consumption monitoring (essential) |
Functions:
Data:
|
■ | ■ |
Consumption monitoring (advanced) |
Functions:
Data:
|
- | ■ |
Cost tracking (essential) |
Functions:
Data:
|
■ | ■ |
Cost tracking (advanced) |
Functions:
Data:
|
- | ■ |
Energy code compliance(essential) |
Functions:
Data:
|
■ | ■ |
Energy code compliance(advanced) |
Functions:
Data:
|
- | ■ |
Greenhouse gas emissions monitoring |
Functions:
Data:
|
■ | ■ |
On-site generation monitoring |
Functions:
Data:
|
- | ■ |
ELECTRICAL POWER MONITORING | |||
Status monitoring and trending |
Functions:
Data:
|
- | ■ |
Power system single-line diagrams |
Data:
|
- | ■ |
Cable overheating detection | Device-based alarms for HeatTag devices | - | ■ |
BUILDING OPERATIONS | |||
Refrigeration monitoring (essential) |
Functions:
Data:
|
■ | ■ |
Refrigeration monitoring (advanced) |
Functions:
Data:
|
- | ■ |
Emergency lighting monitoring and control |
Functions:
Data:
|
Add-On option | Add-On option |
AUTOMATION AND CONTROL | |||
Non-critical load control |
Functions:
Data:
|
- | ■ |
TENANT BILLING | |||
Tenant energy billing |
Functions:
Data:
|
- | ■ |
SYSTEM INTEGRATION | |||
Energy Hub API | API access to Energy Hub configuration and system data | Add-On option | Add-On option |
Alarms
Software-based alarms
Alarm | Category | Device examples | No subscription | Essential | Advanced | EL add-on |
---|---|---|---|---|---|---|
Gateway communication loss (generated by Energy Hub) |
General | N/A | ■ | ■ | ■ | ■ |
Temperature (ambient, over/under) | Asset monitoring |
N/A |
- | ■ | ■ | - |
Temperature (equipment, over/under) | Asset monitoring | N/A | - | - | ■ | - |
Door status | Asset monitoring | N/A | - | ■ | ■ | - |
Energy consumption (electrical, over) | Energy management | N/A | - | ■ | ■ | - |
Water consumption (over) | Energy management | N/A | - | ■ | ■ | - |
Gas consumption (over) | Energy management | N/A | - | ■ | ■ | - |
Peak demand (over) | Energy management | N/A | - | ■ | ■ | - |
Active power (over/under) | Power quality | N/A | - | - | ■ | - |
Current (over/under) | Power quality | N/A | - | - | ■ | - |
Voltage (over/under) | Power quality | N/A | - | - | ■ | - |
Power factor (under) | Power quality | N/A | - | - | ■ | - |
Device-based alarms
Alarm | Category | Device examples | No subscription | Essential | Advanced | EL add-on |
---|---|---|---|---|---|---|
Arc fault trip (parallel) | Asset monitoring | Acti-9 Active | - | - | ■ | - |
Arc fault trip (serial) | Asset monitoring | Acti-9 Active | - | - | ■ | - |
Battery low | Asset monitoring | CL110 PowerTag Ambient |
- | - | ■ | - |
Circuit breaker fault trip | Asset monitoring | MicroLogic ComPact NSX MicroLogic MasterPact MTZ |
- | - | ■ | - |
Circuit breaker open | Asset monitoring | MicroLogic ComPact NSX MicroLogic MasterPact MTZ Acti-9 Active |
- | - | ■ | - |
Current overload status | Asset monitoring | Acti-9 Active | - | - | ■ | - |
Earth leakage protection | Asset monitoring | MicroLogic ComPact NSX MicroLogic MasterPact MTZ Acti-9 Active |
- | - | ■ | - |
Earth leakage protection trip | Asset monitoring | Acti-9 Active | - | - | ■ | - |
Ground fault | Asset monitoring | MicroLogic ComPact NSX MicroLogic MasterPact MTZ |
- | - | ■ | - |
HeatTag (Cable overheating) - Low | Asset monitoring | HeatTag | - | - | ■ | - |
HeatTag (Cable overheating) - Medium | Asset monitoring | HeatTag | - | - | ■ | - |
HeatTag (Cable overheating) - High | Asset monitoring | HeatTag | - | - | ■ | - |
Instantaneous overcurrent trip | Asset monitoring | MicroLogic ComPact NSX MicroLogic MasterPact MTZ |
- | - | ■ | - |
Long time protection trip | Asset monitoring | MicroLogic ComPact NSX MicroLogic MasterPact MTZ Acti-9 Active |
- | - | ■ | - |
Short time protection trip | Asset monitoring | MicroLogic ComPact NSX MicroLogic MasterPact MTZ Acti-9 Active |
- | - | ■ | - |
Tripping chain failure trip | Asset monitoring | Acti-9 Active | - | - | ■ | - |
80% rated current | Power quality | PowerTag Energy Acti-9 Active |
- | - | ■ | - |
Overvoltage protection trip | Power quality | Acti-9 Active | - | - | ■ | - |
Voltage loss | Power quality | PowerTag Energy Acti-9 Active |
- | - | ■ | - |
Automatic tests disabled | Diagnostics | Exiway Link | - | - | - | ■ |
Battery disconnected | Diagnostics | Exiway Link | - | - | - | ■ |
Device communication loss (generated by Panel Server gateway) |
Diagnostics | TH110 CL 110 PowerTag Ambient HeatTag PowerTag Energy iEM3000 EM34xx/35xx PM2000/3000 PM5000 PM8000 MicroLogic Compact NSX MicroLogic MasterPact MTZ Acti-9 Active |
■ | ■ | ■ | ■ |
Device replacement | Diagnostics | PowerTag Ambient HeatTag |
- | ■ | ■ | - |
Duration test failed | Diagnostics | Exiway Link | - | - | - | ■ |
Duration test postponed | Diagnostics | Exiway Link | - | - | - | ■ |
Duration test running | Diagnostics | Exiway Link | - | - | - | ■ |
Energy reduction maintenance | Diagnostics | MicroLogic MasterPact MTZ | - | - | ■ | - |
Fan replacement | Diagnostics | HeatTag | - | - | ■ | - |
Functional test failed | Diagnostics | Exiway Link | - | - | - | ■ |
Functional test postponed | Diagnostics | Exiway Link | - | - | - | ■ |
Functional test running | Diagnostics | Exiway Link | - | - | - | ■ |
Installation error | Diagnostics | Exiway Link | - | - | - | ■ |
Internal communication loss | Diagnostics | Exiway Link | - | - | - | ■ |
Light in emergency mode | Diagnostics | Exiway Link | - | - | - | ■ |

The following shows the features that are included with each plan:
Plans

The following features and functions are available without a feature plan subscription:
- Setup (organization settings, user preferences, notification settings, basic system setup, subscriptions)
- Data (gateway status)
- Alarms (communication loss alarms)

The following features and functions are available with an Energy Hub Essential plan subscription:
Features
Consumption monitoring (essential)
Functions:
- Consumption monitoring
- Consumption tracking against target
- Consumption ranking
- Software-based alarms for energy management (energy consumption)
Data:
- Electric energy consumption
- Electric energy consumption by usage type
- Electric energy consumption by location
- Electric power consumption
- Water consumption
- Fuel gas consumption
- Heat energy (hot water)
- Heat power (hot water)
Cost tracking (essential)
Functions:
- Cost tracking against target
Data:
- Electricity cost
Energy code compliance (essential)
Functions:
- Standards based monitoring
Data:
- Electric energy
- Water consumption
- Fuel gas consumption
Greenhouse gas emissions monitoring
Functions:
- CO2 emissions monitoring
Data:
- CO2e emissions
Refrigeration monitoring (essential)
Functions:
- Refrigeration temperature monitoring
- Software-based alarms for refrigeration temperature
Data:
- Refrigeration (ambient) temperature

The following features and functions are available with an Energy Hub Advanced plan subscription:
Features
Consumption monitoring (essential + advanced)
Functions:
- Consumption monitoring
- Consumption tracking against target
- Consumption ranking
- Consumption comparison
- Insights and recommendations
- Energy performance
- Weather normalization
- Software-based alarms for energy management (energy, water, and gas consumption; peak demand)
Data:
- Electric energy consumption
- Electric energy consumption by usage type
- Electric energy consumption by location
- Electric power consumption
- Electric power demand
- Electric energy consumption by business hours
- Electric energy consumption normalized by degree days
- Electric energy intensity
- Electric energy intensity by location
- Electric energy flow
- Water consumption
- Water intensity
- Water intensity by location
- Fuel gas consumption
- Heat energy (hot water)
- Heat power (hot water)
Cost tracking (essential + advanced)
Functions:
- Cost tracking against target
- Tariffs (flat rate and time-of-use)
Data:
- Electricity cost
- Electricity consumption cost
- Water consumption cost
- Fuel gas consumption cost
- Total consumption cost (electricity, water, gas)
- Electricity, water, and gas cost flow
Energy code compliance (essential + advanced)
Functions:
- Standards based monitoring
- NABERS rating estimation
Data:
- Electric energy
- Water consumption
- Fuel gas consumption
Greenhouse gas emissions monitoring
Functions:
- CO2 emissions monitoring
Data:
- CO2e emissions
On-site generation monitoring
Functions:
- Electric energy consumption and generation
- Local generation energy flow
- Local generation savings
- Grid sell-back credits
Data:
- Electric energy
- Electricity cost (savings, sell-back credits)
Electrical power monitoring
Functions:
- Equipment status
- Trends
- Power system single-line diagrams
- Cable overheating detection
- Software-based and device-based alarms (see Alarms for details)
Data:
- Current
- Voltage
- Power factor
- Energy (active, reactive, apparent)
- Power Demand (active, reactive, apparent)
- Fuel gas volume
- Fuel gas flow
- Water volume
- Water flow
- Air volume
- Air flow
- Heat power (kW)
- Heat energy (kWh)
- Current THD
- Voltage THD
- Temperature (ambient, equipment)
- Humidity
Refrigeration monitoring (essential + advanced)
Functions:
- Refrigeration temperature monitoring
- Software-based alarms for refrigeration temperature
- Refrigeration door status monitoring
- HACCP report for refrigeration
Data:
- Refrigeration (ambient) temperature
- Refrigeration equipment door status (on/off)
Non-critical load control
Functions:
- Manual on/off control
- Scheduled (automatic) on/off control
Data:
- Load status (on/off)
Tenant billing
Functions:
- Tenant bill generation
- Tenant bill history
- Tenant bill PDF export
Data:
- Electric energy consumption
- Electric energy consumption cost

The following features and functions are available with the DaaS plan:
- API access to Energy Hub configuration and system data. The API provides access to the data of the Advanced feature plan.
Add-ons

The following features and functions are available with the Emergency lighting add-on:
Functions:
- Emergency light control
- Turn light on/off
- Locate light (makes it blink)
- Run a functional test on demand
- Enable/disable automatic functional and duration tests
- Synchronize run schedules for automatic tests
- Device-based alarms for Exiway devices
- Emergency lighting report for functional and duration tests
Data:
- Emergency light status
- On/Off
- Normal mode/Emergency mode
- Battery information
- Functional and duration test information

The following features and functions are available with the DaaS add-on:
- API access to Energy Hub configuration and system data
To learn more about subscriptions, see Energy Hub subscriptions.