Feature plans

Feature plans determine the features that are available to you in Energy Hub. The following shows the features, functions, alarms and data that are available with each feature plan. It also shows how the legacy application modules map into the new feature plans.

NOTE: Energy Hub Essential plans are currently only available for customers who are replacing their Facility Expert Small Business application with Energy Hub.

TIP: To find out which feature plan you have subscribed to , see To view subscription details.

The following tables show the plans that are required for each feature:

Platform features
Application features
Software-based alarms
Device-based alarms

 

Platform features

Feature Energy Hub Advanced Energy Hub +Advanced
Web app – Data access ■ ■
Web app – System setup ■ ■
Mobile app (data access and setup) ■ ■
Device support ■ ■
Multi-site support ■ ■
Cloud hosting ■ ■
Historical data storage ■ ■
Email and mobile push notifications ■ ■
Technical support ■ ■
Online user community ■ ■

 

Application features

Feature Functions and Data Energy Hub Advanced Energy Hub +Advanced
ENERGY AND SUSTAINABILITY
Consumption monitoring (basic)

Functions:

  • Consumption monitoring
  • Consumption tracking against target
  • Consumption ranking
  • Software-based alarms for energy management (energy consumption)

Data:

  • Electric energy consumption
  • Electric energy consumption by usage type
  • Electric energy consumption by location
  • Electric power consumption
  • Water consumption
  • Fuel gas consumption
  • Heat energy (hot water)
  • Heat power (hot water)
 ■ ■
Consumption monitoring (advanced)

Functions:

  • Consumption comparison
  • Insights and recommendations
  • Energy performance
  • Weather normalization
  • Software-based alarms for energy management (water and gas consumption; peak demand)

Data:

  • Electric power demand
  • Electric energy consumption by business hours
  • Electric energy consumption normalized by degree days
  • Electric energy intensity
  • Electric energy intensity by location
  • Electric energy flow
  • Water intensity
  • Water intensity by location
 ■ ■
Cost tracking (basic)

Functions:

  • Cost tracking against target

Data:

  • Electric energy consumption cost
 ■ ■
Cost tracking (advanced)

Functions:

  • Tariffs (flat rate and time-of-use)

Data:

  • Total consumption cost (electricity, water, gas)
  • Water consumption cost
  • Fuel gas consumption cost
  • Electricity, water, and gas cost flow
 ■ ■
Energy code compliance(basic)

Functions:

  • Standards based monitoring

Data:

  • Electric energy
  • Water consumption
  • Fuel gas consumption
 ■ ■
Energy code compliance(advanced)

Functions:

  • NABERS rating estimation

Data:

  • Electric energy
 ■ ■
Greenhouse gas emissions monitoring

Functions:

  • CO2 emissions monitoring

Data:

  • CO2e emissions
 ■ ■
On-site generation monitoring

Functions:

  • Electric energy consumption and generation
  • Local generation energy flow
  • Local generation savings
  • Grid sell-back credits

Data:

  • Electric energy
  • Electricity cost (savings, sell-back credits)
 ■ ■
ELECTRICAL POWER MONITORING
Status monitoring and trending

Functions:

  • Equipment status
  • Trends
  • Device-based alarms for asset monitoring and power quality
  • Software-based alarms for asset monitoring power quality

Data:

  • Current
  • Voltage
  • Power
  • Power factor
  • Energy
  • Power Demand
  • Fuel gas volume
  • Fuel gas flow
  • Water volume
  • Water flow
  • Air volume
  • Air flow
  • Heat power (kW)
  • Heat energy (kWh)
  • Current THD
  • Voltage THD
  • Temperature (ambient, equipment)
  • Humidity
 - ■
Power system single-line diagrams

Data:

  • Current
  • Voltage
  • Power demand
  • Electric energy
  • Breaker status
 - ■
Cable overheating detection Device-based alarms for HeatTag devices - ■
BUILDING OPERATIONS
Refrigeration monitoring

Functions:

  • HACCP report for refrigeration
  • Software-based alarms for asset monitoring (temperature and door status)

Data:

  • Refrigeration (ambient) temperature
  • Refrigeration equipment door status (on/off)
 ■ ■
Emergency lighting monitoring and control

Functions:

  • Emergency light control
    • Turn light on/off
    • Locate light (makes it blink)
    • Run a functional test on demand
    • Enable/disable automatic functional and duration tests
    • Synchronize run schedules for automatic tests
  • Device-based alarms for Exiway devices
  • Emergency lighting report for functional and duration tests

Data:

  • Emergency light status
    • on/off
    • normal/emergency mode
  • Battery information
  • Functional and duration test information
 ■ ■
AUTOMATION AND CONTROL
Non-critical load control

Functions:

  • Manual on/off control
  • Scheduled (automatic) on/off control

Data:

  • Load status (on/off)
 ■ ■
TENANT BILLING
Tenant energy billing

Functions:

  • Tenant bill generation
  • Tenant bill history
  • Tenant bill PDF export

Data:

  • Electric energy consumption
  • Electric energy consumption cost
 ■ ■
SYSTEM INTEGRATION
Energy Hub API API access to Energy Hub configuration and system data Option Option

 

Alarms

Software-based alarms

Alarm Category Device examples No subscription Energy Hub Advanced Energy Hub +Advanced
Gateway communication loss
(generated by Energy Hub		 General N/A ■ ■ ■
Temperature (ambient, over/under) Asset monitoring

N/A

- ■ ■
Temperature (equipment, over/under) Asset monitoring N/A - - ■
Door status Asset monitoring N/A - - ■
Energy consumption (electrical, over) Energy management N/A - ■ ■
Water consumption (over) Energy management N/A - ■ ■
Gas consumption (over) Energy management N/A - ■ ■
Peak demand (over) Energy management N/A - ■ ■
Active power (over/under) Power quality N/A - - ■
Current (over/under) Power quality N/A - - ■
Voltage (over/under) Power quality N/A - ■ ■
Power factor (under) Power quality N/A - ■ ■

Device-based alarms

Alarm Category Device examples No subscription Energy Hub Advanced Energy Hub +Advanced
Arc fault trip (parallel) Asset monitoring Acti-9 Active - - ■
Arc fault trip (serial) Asset monitoring Acti-9 Active - - ■
Battery disconnected Asset monitoring Exiway Link - - ■
Battery low Asset monitoring CL110
PowerTag Ambient		 - - ■
Circuit breaker fault trip Asset monitoring MicroLogic ComPact NSX
MicroLogic MasterPact MTZ		 - - ■
Circuit breaker open Asset monitoring MicroLogic ComPact NSX
MicroLogic MasterPact MTZ
Acti-9 Active		 - - ■
Current overload status Asset monitoring Acti-9 Active - - ■
Earth leakage protection Asset monitoring MicroLogic ComPact NSX
MicroLogic MasterPact MTZ
Acti-9 Active		 - - ■
Earth leakage protection trip Asset monitoring Acti-9 Active - - ■
Ground fault Asset monitoring MicroLogic ComPact NSX
MicroLogic MasterPact MTZ		 - - ■
HeatTag (Cable overheating) - Low Asset monitoring HeatTag - - ■
HeatTag (Cable overheating) - Medium Asset monitoring HeatTag - - ■
HeatTag (Cable overheating) - High Asset monitoring HeatTag - - ■
Instantaneous overcurrent trip Asset monitoring MicroLogic ComPact NSX
MicroLogic MasterPact MTZ		 - - ■
Long time protection trip Asset monitoring MicroLogic ComPact NSX
MicroLogic MasterPact MTZ
Acti-9 Active		 - - ■
Short time protection trip Asset monitoring MicroLogic ComPact NSX
MicroLogic MasterPact MTZ
Acti-9 Active		 - - ■
Tripping chain failure trip Asset monitoring Acti-9 Active - - ■
80% rated current Power quality PowerTag Energy - - ■
Overcurrent Power quality Acti-9 Active - - ■
Overvoltage Power quality Acti-9 Active - - ■
Overvoltage protection trip Power quality Acti-9 Active - - ■
Voltage loss Power quality PowerTag Energy - - ■
Automatic tests disabled Diagnostics Exiway Link - ■ ■
Battery disconnected Diagnostics Exiway Link - ■ ■
Device communication loss
(generated by Panel Server gateway)		 Diagnostics TH110
CL 110
PowerTag Ambient
HeatTag
PowerTag Energy
iEM3000
EM34xx/35xx
PM2000/3000
PM5000
PM8000
MicroLogic Compact NSX
MicroLogic MasterPact MTZ
Acti-9 Active		 ■ ■ ■
Device replacement Diagnostics PowerTag Ambient
HeatTag		 ■ ■ ■
Duration test failed Diagnostics Exiway Link - ■ ■
Duration test postponed Diagnostics Exiway Link - ■ ■
Duration test running Diagnostics Exiway Link - ■ ■
Energy reduction maintenance Diagnostics MicroLogic MasterPact MTZ ■ ■ ■
Fan replacement Diagnostics HeatTag ■ ■ ■
Functional test failed Diagnostics Exiway Link - ■ ■
Functional test postponed Diagnostics Exiway Link - ■ ■
Functional test running Diagnostics Exiway Link - ■ ■
Installation error Diagnostics Exiway Link - ■ ■
Internal communication loss Diagnostics Exiway Link ■ ■ ■
Light in emergency mode Diagnostics Exiway Link - ■ ■

The following shows the features that are included with each plan:

The following features and functions are available without a feature plan subscription:

  • Setup (organization settings, user preferences, notification settings, basic system setup, subscriptions)
  • Data (basic device data and gateway status)
  • Alarms (communication loss and diagnostics alarms)

The following features and functions are available with an Energy Hub Advanced plan subscription:

Platform features

  • Web app
  • Mobile app
  • Device support
  • Multi-site support
  • Cloud hosting
  • Historical data storage
  • Email and mobile push notifications
  • Technical support
  • Online user community

Application features

Consumption monitoring (basic + advanced)

Functions:

  • Consumption monitoring
  • Consumption tracking against target
  • Consumption ranking
  • Consumption comparison
  • Insights and recommendations
  • Energy performance
  • Weather normalization
  • Software-based alarms for energy management (energy, water, and gas consumption; peak demand)

Data:

  • Electric energy consumption
  • Electric energy consumption by usage type
  • Electric energy consumption by location
  • Electric power consumption
  • Electric power demand
  • Electric energy consumption by business hours
  • Electric energy consumption normalized by degree days
  • Electric energy intensity
  • Electric energy intensity by location
  • Electric energy flow
  • Water consumption
  • Water intensity
  • Water intensity by location
  • Fuel gas consumption
  • Heat energy (hot water)
  • Heat power (hot water)

Cost tracking (basic + advanced)

Functions:

  • Cost tracking against target
  • Tariffs (flat rate and time-of-use)

Data:

  • Electricity cost
  • Electric energy consumption cost
  • Water consumption cost
  • Fuel gas consumption cost
  • Total consumption cost (electricity, water, gas)
  • Electricity, water, and gas cost flow

Energy code compliance (basic + advanced)

Functions:

  • Standards based monitoring
  • NABERS rating estimation

Data:

  • Electric energy
  • Water consumption
  • Fuel gas consumption

Greenhouse gas emissions monitoring

Functions:

  • CO2 emissions monitoring

Data:

  • CO2e emissions

On-site generation monitoring

Functions:

  • Electric energy consumption and generation
  • Local generation energy flow
  • Local generation savings
  • Grid sell-back credits

Data:

  • Electric energy
  • Electricity cost (savings, sell-back credits)

Refrigeration monitoring

Functions:

  • HACCP report for refrigeration
  • Software-based alarms for asset monitoring (temperature and door status)

Data:

  • Refrigeration (ambient) temperature
  • Refrigeration equipment door status (on/off)

Emergency lighting monitoring and control

Functions:

  • Emergency light control
    • Turn light on/off
    • Locate light (makes it blink)
    • Run a functional test on demand
    • Enable/disable automatic functional and duration tests
    • Synchronize run schedules for automatic tests
  • Device-based alarms for Exiway devices
  • Emergency lighting report for functional and duration tests

Data:

  • Emergency light status
    • on/off
    • normal/emergency mode
  • Battery information
  • Functional and duration test information

Non-critical load control

Functions:

  • Manual on/off control
  • Scheduled (automatic) on/off control

Data:

  • Load status (on/off)

Tenant billing

Functions:

  • Tenant bill generation
  • Tenant bill history
  • Tenant bill PDF export

System integration

NOTE: This functionality is available through an API add-on plan, or through a dedicated Energy Hub Advanced Standalone Data-as-a-service (DaaS) plan.

  • API access to Energy Hub configuration and system data

The following features and functions are available with an Energy Hub +Advanced plan subscription:

Platform features

  • Web app
  • Mobile app
  • Device support
  • Multi-site support
  • Cloud hosting
  • Historical data storage
  • Email and mobile push notifications
  • Technical support
  • Online user community

Application features

Consumption monitoring (basic + advanced)

Functions:

  • Consumption monitoring
  • Consumption tracking against target
  • Consumption ranking
  • Consumption comparison
  • Insights and recommendations
  • Energy performance
  • Weather normalization
  • Software-based alarms for energy management (energy, water, and gas consumption; peak demand)

Data:

  • Electric energy consumption
  • Electric energy consumption by usage type
  • Electric energy consumption by location
  • Electric power consumption
  • Electric power demand
  • Electric energy consumption by business hours
  • Electric energy consumption normalized by degree days
  • Electric energy intensity
  • Electric energy intensity by location
  • Electric energy flow
  • Water consumption
  • Water intensity
  • Water intensity by location
  • Fuel gas consumption
  • Heat energy (hot water)
  • Heat power (hot water)

Cost tracking (basic + advanced)

Functions:

  • Cost tracking against target
  • Tariffs (flat rate and time-of-use)

Data:

  • Electricity cost
  • Electricity consumption cost
  • Water consumption cost
  • Fuel gas consumption cost
  • Total consumption cost (electricity, water, gas)
  • Electricity, water, and gas cost flow

Energy code compliance (basic + advanced)

Functions:

  • Standards based monitoring
  • NABERS rating estimation

Data:

  • Electric energy
  • Water consumption
  • Fuel gas consumption

Greenhouse gas emissions monitoring

Functions:

  • CO2 emissions monitoring

Data:

  • CO2e emissions

On-site generation monitoring

Functions:

  • Electric energy consumption and generation
  • Local generation energy flow
  • Local generation savings
  • Grid sell-back credits

Data:

  • Electric energy
  • Electricity cost (savings, sell-back credits)

Electrical power monitoring

Functions:

  • Equipment status
  • Trends
  • Power system single-line diagrams
  • Cable overheating detection
  • Software-based and device-based alarms (see Alarms for details)

Data:

  • Current
  • Voltage
  • Power factor
  • Energy (active, reactive, apparent)
  • Power Demand (active, reactive, apparent)
  • Fuel gas volume
  • Fuel gas flow
  • Water volume
  • Water flow
  • Air volume
  • Air flow
  • Heat power (kW)
  • Heat energy (kWh)
  • Current THD
  • Voltage THD
  • Temperature (ambient, equipment)
  • Humidity

Refrigeration monitoring

Functions:

  • HACCP report for refrigeration
  • Software-based alarms for asset monitoring (temperature and door status)

Data:

  • Refrigeration (ambient) temperature
  • Refrigeration equipment door status (on/off)

Emergency lighting monitoring and control

Functions:

  • Emergency light control
    • Turn light on/off
    • Locate light (makes it blink)
    • Run a functional test on demand
    • Enable/disable automatic functional and duration tests
    • Synchronize run schedules for automatic tests
  • Device-based alarms for Exiway devices
  • Emergency lighting report for functional and duration tests

Data:

  • Emergency light status
    • on/off
    • normal/emergency mode
  • Battery information
  • Functional and duration test information

Non-critical load control

Functions:

  • Manual on/off control
  • Scheduled (automatic) on/off control

Data:

  • Load status (on/off)

Tenant billing

Functions:

  • Tenant bill generation
  • Tenant bill history
  • Tenant bill PDF export

Data:

  • Electric energy consumption
  • Electric energy consumption cost

System integration

NOTE: This functionality is available through an API add-on plan, or through a dedicated Energy Hub +Advanced Standalone Data-as-a-service (DaaS) plan.

  • API access to Energy Hub configuration and system data

NOTE: Application module based feature management and licensing has been replaced with feature plans in Energy Hub.

The following table shows the Energy Hub legacy application modules that are covered by each plan.

Application module Energy Hub Advanced Energy Hub +Advanced
Retail Module / Site manager ■ ■
Energy Code Compliance ■ ■
Energy Analysis ■ ■
Tenant Billing ■ ■
Electrical Distribution Monitoring and Alarming - ■

To learn more about subscriptions, see Energy Hub subscriptions.