Notification types
Energy Hub can send the following notifications:
| Type | Description | Medium | Configurable | Instances |
|---|---|---|---|---|
| Alarm notifications | Inform you when an alarm changes it's state to active or inactive. | Email, Mobile push | Yes | Any alarm. (Example: PowerLogic HeatTag cable overheating alarm) |
| Reminders | Inform you of renewal dates or alarms that have been active for an extended time. | Email, Mobile push | No |
PowerLogic HeatTag alarm active for more than 2 weeks. PowerTag Ambient low battery alarm active and unacknowledged for 14 days or 21 days. Feature plan subscription expiration date approaching or exceeded. |
| Alerts | Inform you of resource usage limits. | Email, Mobile push | No |
Device credits exceeded. Alarm notification email limit approaching or met (75%, 100%). |
| Peace of mind notifications | Inform you when system conditions have been as expected for an extended time. | Email, Mobile push | No | No HeatTag alarms for a site in previous three months. |
For information on Notification in Energy Hub, see Notifications.