What's new

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October 31, 2024

New

We have added the following new features and functions:

Web app:

  • Cost view

    We created a dedicated view in Investigate that shows the cost of your electricity, water, and fuel gas consumption. You can view costs for different sites and different date ranges.

  • Cost flow data display

    We added a Sankey cost flow data display that makes it easy to see the contributions of different consumers to your electricity, water, and fuel gas costs. You can see this new display in the new Cost view.

  • Tariffs for electricity, water, and gas consumption

    Energy Hub now supports configurable tariffs for estimating the cost of your electricity, water, and fuel gas consumption. You can choose between flat-rate tariffs that apply a fixed consumption charge and time-of-use tariffs with variable rates based on the day and the time of consumption. For more information on tariffs in Energy Hub, see Cost.

    NOTE: For systems with existing rates for electricity, water, and gas, these will be converted to flat rate tariffs automatically, for the respective sites.

Improved

We have made the following improvements:

Web app:

  • Active alarm count

    The number of active alarms is now determined based on the active state of an alarm at the current time. Before it was determined based on the start date and time when the alarm went active. All alarm count displays now use this improved method.

This release includes other improvements not listed here.

 

July 2, 2024

New

We have added the following new features and functions:

Web app:

  • Heat energy monitoring for hydronic heating systems.

    Energy Hub now supports the display of heat power and heat energy based on kWh pulse counts from water heat monitoring devices.

Improved

We have made the following improvements:

Web app:

  • Cable overheating detection alarm details.

    We added more details to the cable overheating detection alarm information. It now includes recommendations on investigation and maintenance actions for users when cable overheating has been detected.

Changed

We have changed the following Energy Hub behavior:

  • New Energy Hub subscription model

    Overview:

    We have replaced the Energy Hub application module-based subscriptions with new feature plan subscriptions. That means from now on, you no longer subscribe to individual application modules, such as Energy Code Compliance or Tenant Billing. Instead, you choose between different feature plans that bundle the functionality of the application modules based on the level of the plan. For more information on the new subscription model, see Energy Hub subscriptions. For details on the available feature plans, see Feature plans.

    Impact:

    Your current module subscriptions have been converted into a single feature plan subscription. This new feature plan provides the same functionality you had before, or more. This one-time conversion is free of charge, which means there is no extra cost for you. The term of the new feature plan subscription is the same as the remaining term of your previous application module subscriptions. At the end of the subscription term, you will be renewing the feature plan subscription instead of the application module subscriptions. This conversion does not impact the monitoring devices, communication gateways, or the underlying data in your system. The same current and historical data will be available, as before. To see the details of your new feature plan, go to Setup > Subscriptions in your Energy Hub system.

    Required actions:

    No actions required.

 

June 13, 2024

New

We have added the following new features and functions:

Web app:

  • Support for multiple virtual devices per panelboard.

    You can now add more than one virtual device to a panelboard to allocate the unmetered panel load to different usage types. For example, you could add two virtual devices to a panel and assign 25% of the unmetered load to lighting, and 75% to plug loads. For more information on virtual devices, see Virtual Devices.

    Note: Before, you could only add one virtual device to represent the entire unmetered load.

 

May 21, 2024

New

We have added the following new features and functions:

Web app:

  • Compare energy in Investigate > Energy view

    Compare energy and commodity (water, fuel gas) consumption over time or for different locations or equipment. You can compare totals and trends for consumption, generation, intensity, demand, or cost. For more information, see Energy comparison.

Changed

We have changed the following Energy Hub behavior:

  • New user interface design in Investigate > Energy view

    Overview:

    We have changed the way data is displayed in Investigate > Energy view. Instead of displaying a collection of individual gadgets, the new design shows integrated data displays that are grouped based on data type. For example, an Energy section shows all energy related data, such as consumption, cost, or intensity trends and totals. This improves usability and makes it easier for you to understand your energy system data. For an example of the new display design, see Investigate.

    Impact:

    The data displays in Energy view in Investigate have a new look and feel. This only changes how the data is displayed in Energy Hub. It does not impact the monitoring devices, communication gateways, or the underlying data in your system. The same current and historical data is available, as before.

    Required actions:

    No actions are required. Energy Hub automatically starts using the new data displays.

Improved

We have made the following improvements:

Web app:

  • Improved trends data displays in Investigate > Asset view.

    We separated the displays by measurements and improved the overall look and feel of the charts. You can now maximize individual displays and zoom in or out.

  • Custom aggregation interval selection in Investigate > Energy view.

    We added a new aggregation selector in the Investigate toolbar to customize the data aggregation for the energy view data displays. Depending on the selected date range, you can now aggregate the data hourly, daily, monthly, or yearly. For more information, see Aggregation selector.

  • Compact display mode in Investigate > Asset view and Energy view.

    Use the new Compact view control to change the display between a compact mode and an expanded mode that enlarges individual data displays.

  • Better print support in Investigate > Asset view and Energy view.

    Energy Hub now supports printing and print previews with correctly formatted print layouts from within the application.

  • Improved look and feel of Investigate > Electrical view.

    Electrical view now only shows the single-line diagram with a simplified organization tree that automatically filters on locations with possible single-line diagrams.

This release includes other improvements not listed here.

May 2, 2024

Upcoming changes

We will make the following changes to Energy Hub behavior:

  • New user interface design in Investigate > Energy view

    NOTE: This will affect all Energy Hub systems.

    Overview:

    We are changing the way data is displayed in Investigate > Energy view. Instead of displaying a collection of individual gadgets, the new design will show integrated data displays that are grouped based on data type. For example, an Energy section will show all energy related data, such as consumption, cost, or intensity trends and totals. This will improve usability and make it easier for you to understand your energy system data.

    This change will also introduce new and improved functionality, such as energy comparison capabilities and improved print support. Details on these improvements will be included in the release announcement for these changes in What's new.

    Impact:

    The data displays in Energy view in Investigate will have a new look and feel. This only changes how the data is displayed in Energy Hub. It does not impact the monitoring devices, communication gateways, or the underlying data in your system. The same current and historical data will be available, as before.

    Release:

    The planned release of these changes is May 21, 2024. Please monitor What's new in Energy Hub for release announcements.

    Required actions:

    No actions are required. Energy Hub will automatically use the new data displays after they have been released.

 

March 7, 2024

New

We have added the following new features and functions:

Web and mobile app:

  • Device support

    We added support for:

    • Electrical energy pulse meters connected to Panel Server or Acti9 Smart Link digital inputs

 

February 19, 2024

Changed

We have changed the following Energy Hub behavior:

  • Changed default behavior for on-site generation monitoring devices

    NOTE: This only affects systems with on-site generation monitoring, such as renewable energy systems or Diesel generators.

    So far, Energy Hub expected devices that are monitoring local generation to be wired as load monitoring devices, with the produced energy recorded as "received" (negative) energy. This has been reversed. Energy Hub now expects these devices to be wired as supply monitoring devices, with the produced energy recorded as "delivered" (positive) energy.

    Impact: No impact on existing systems.

    To compensate for this change, we will automatically adjust the Meter wiring is reversed setting for on-site generation monitoring devices in existing Energy Hub systems. For new systems or expanding existing systems, devices that are monitoring local generation need to be wired as supply monitoring devices, with the produced energy recorded as "delivered" (positive) energy. For all systems, the Meter wiring is reversed setting will continue to be available to compensate for incorrectly wired devices.

    Required actions: No actions are required for existing Energy Hub systems.

 

February 1, 2024

New

We have added the following new features and functions:

Web and mobile app:

  • Device support

    We added support for:

    • Easergy CL110 wireless environmental temperature and humidity sensor
    • Easergy TH110 wireless thermal sensor for cables, breakers, and busbar connections
    • NT935 digital temperature controller for transformers
  • UI language support for Czech, Dutch, Polish, and Portuguese

    You can now use Energy Hub in the following languages: Czech, Dutch, English, French, German, Italian, Polish, Portuguese, and Spanish.

Improved

We have made the following improvements:

Web app:

  • Greenhouse gas emissions details

    The greenhouse gas emissions display on the Energy Analysis Home page now provides more emissions details. Compare your greenhouse gas emissions to everyday examples, such as driving a car, and discover which of your sites or loads contribute the most to your emissions.

  • Energy consumption normalized by degree days

    The degree day normalization display for Energy Analysis now includes:

    • the average daily outside temperature and the baseline temperature (for HDD and CDD)
    • recommendations on how to best use HDD and CDD based on the selected location or equipment and date range

 

January 11, 2024

Fixed

We have fixed the following issues:

Web app:

  • Investigate: Demand gadget shows incorrect data for systems with on-site generation.
  • Investigate: Water and gas cost gadgets at the organization or region level require water and gas rates to be defined for all sites, even if sites do not include water and gas monitoring.

This release includes other fixes not listed here.

Known

  • Software alarm information is only available in English

    Alarm details are only available in English in the Energy Hub mobile app and in alarm notification emails. In the web app, some alarm information is available in local languages and some is only available in English. The alarm name is always displayed in the local language, as it was defined by the user.

    NOTE: This only applies to software alarms, not device-based alarms.

We will improve this system behavior in upcoming releases.